These Merchant Terms and Conditions (the "Agreement") govern the access to and use of the EnterPay platform and related services by the merchant or business entity registering to use the services ("Merchant", "you", "your").
This Agreement is entered into between EnterPayment OÜ, a private limited company incorporated under the laws of the Republic of Estonia, with its registered office at Rahumäe tee 6b-67, Kristiine linnaosa, 13415 Tallinn, Estonia, registered under company registration number 17391111 ("EnterPay", "we", "our", "us").
2.1 EnterPay provides technology and software services only, enabling Merchants to accept cryptocurrency payments through integrations with Third-Party Providers.
2.2 EnterPay is not a bank, payment institution, electronic money institution, crypto exchange, money transmitter, or custodian of funds or digital assets.
2.3 EnterPay does not hold, control, transmit, or safeguard Customer or Merchant funds at any time.
2.4 All regulated activities are performed exclusively by licensed Third-Party Providers.
3.1 EnterPay is a software and technology provider. EnterPay is not licensed or registered as a money services business, virtual asset service provider, payment institution, electronic money institution, or any other regulated financial entity, and does not itself carry out any regulated activities.
3.2 All regulated activities — including cryptocurrency processing, custody, exchange, and fiat settlement — are performed exclusively by licensed and regulated Third-Party Providers, each of which holds and maintains the registrations and licences applicable to the services it provides.
4.1 In order to receive, withdraw, or off-ramp any funds, the Merchant must complete a full Know Your Business (KYB) verification process through the EnterPay Merchant user dashboard.
4.2 No settlement, payout, or off-ramp of funds shall be processed until KYB has been fully completed, approved, and validated.
4.3 EnterPay reserves the right to request additional or updated KYB documentation at any time.
5.1 Merchants shall use the Platform solely for lawful commercial activities.
5.2 Prohibited activities include:
6.1 All physical POS terminals remain the property of EnterPay or its designated supplier, unless expressly agreed otherwise in writing.
6.2 The Merchant assumes full responsibility for the security, care, and proper use of each POS terminal from delivery until return.
6.3 In the event that a POS terminal is lost, stolen, damaged beyond normal wear and tear, or rendered inoperable due to misuse or negligence, the Merchant agrees to pay a fixed damage or replacement fee of up to EUR 500 per terminal.
7.1 Each Transaction generates a unique non-custodial Wallet.
7.2 Transactions are considered completed only after the required number of blockchain confirmations.
7.3 Settlement timing and availability are determined solely by Third-Party Providers.
7.4 Off-ramping of funds is strictly conditional upon successful completion of full KYB verification. EnterPay shall have no liability for delays resulting from incomplete or pending KYB checks.
8.1 Fees may include setup fees, subscription fees, transaction fees, conversion fees, off-ramp fees, and hardware-related charges.
8.2 EnterPay may modify pricing with at least 30 days' prior notice.
8.3 All fees are non-refundable unless expressly stated otherwise.
9.1 All refunds must be processed exclusively in fiat currency.
9.2 Refunds in cryptocurrency are strictly prohibited.
9.3 Blockchain transactions are irreversible, and EnterPay bears no liability for failed reversals.
10.1 Third-Party Providers conduct KYC/AML checks on Customers as required by law.
10.2 Merchants must not engage with sanctioned individuals, entities, or jurisdictions.
EnterPay processes personal data in accordance with GDPR and its Privacy Policy.
EnterPay may, at any time, modify, update, limit, or discontinue any part of the Services. Where reasonably practicable, EnterPay will provide notice of material changes.
All intellectual property rights in the Platform belong exclusively to EnterPay. Merchants receive a limited, non-exclusive, non-transferable right to use the Platform during the term of this Agreement.
Merchants acknowledge risks including cryptocurrency volatility, blockchain delays, Third-Party Provider failures, and regulatory changes. EnterPay provides no guarantees regarding transaction speed, settlement timing, or asset value.
15.1 EnterPay shall not be liable for indirect, incidental, or consequential losses.
15.2 EnterPay's total aggregate liability shall not exceed the fees paid by the Merchant in the preceding 12 months.
The Merchant agrees to indemnify and hold harmless EnterPay from any claims, fines, losses, or damages arising from the Merchant's business activities, regulatory violations, or customer disputes or misuse of the Platform.
17.1 The initial term is 12 months, automatically renewing unless terminated with three (3) months' written notice.
17.2 EnterPay may terminate immediately for breach, fraud, or compliance risk.
EnterPay shall not be liable for failures caused by events beyond reasonable control, including regulatory changes, network outages, or acts of government.
This Agreement is governed by the laws of the Republic of Estonia. The courts of Tallinn, Estonia have exclusive jurisdiction.
EnterPayment OÜ
Rahumäe tee 6b-67, Kristiine linnaosa, 13415 Tallinn, Estonia
Email: support@enterpay.io
Company Registration Number: 17391111